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bm777 Junior Member
Joined: 16 Jul 2012 Posts: 8
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Posted: Wed Aug 22, 2012 5:40 am Post subject: MailScanner message in outlook |
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Hi all,
I am getting a peculiar error as below:
Warning: E-mail error detected
Our virus detector failed to completely analyse a message you sent:-
Any parts of the message that could not be analysed will not have been delivered.
If you are using Microsoft Outlook, we strongly recommend you change your outgoing message format from "Rich Text" to "HTML" or "Plain Text".
1) Click on the "Tools" menu and choose "Options..."
2) Go to the "Mail Format" tab
3) For message format, select "HTML" or "Plain text"
4) Click OK
The virus detector said this about the message:
Report: Report: Could not parse Outlook Rich Text attachment
checked the settings in outlook and they are OK..can anyone please help?
thanks
gb |
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gerasimos_h Site Admin
Joined: 09 Aug 2007 Posts: 1757 Location: Greece
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bm777 Junior Member
Joined: 16 Jul 2012 Posts: 8
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Posted: Wed Aug 22, 2012 7:30 am Post subject: |
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Thank you..I will follow your instructions...
best regards
gb |
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