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baboo
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Joined: 04 Sep 2007
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PostPosted: Mon Aug 29, 2011 4:37 pm    Post subject: imap error Reply with quote

Well, this is a strange one. My test server email won't allow me to login. None of the logs (dovecot, maillog, messages, syslog) show any errors.

When I try to log into roundcube I get, 'connection to imap server failed'. Dovecot is running with pid.

any thoughts?
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gerasimos_h
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Joined: 09 Aug 2007
Posts: 1752
Location: Greece

PostPosted: Mon Aug 29, 2011 5:12 pm    Post subject: Reply with quote

See /var/log/secure also, stop dovecot, remove the PID if necessary, and start it over.

Also check roundcube config for proper hostname, domain.

Try to telnet port 143 or 993 to see if dovecot is running.

gerasimos_h

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baboo
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Posts: 676

PostPosted: Mon Aug 29, 2011 5:36 pm    Post subject: Reply with quote

thanks for the reply. I can telnet into imap.

Where is dovecot.pid located? I will remove and then restart dovecot.

thanks
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gerasimos_h
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PostPosted: Mon Aug 29, 2011 6:02 pm    Post subject: Reply with quote

Code:
/var/run/dovecot/master.pid


gerasimos_h

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baboo
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PostPosted: Mon Aug 29, 2011 6:28 pm    Post subject: Reply with quote

well that did not work. Logs don't show anything.

dovecot.log gives this error:

Aug 29 10:12:26 dovecot: Warning: Killed with signal 15 (by pid=2620 uid=0 code=kill)
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gerasimos_h
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PostPosted: Mon Aug 29, 2011 6:45 pm    Post subject: Reply with quote

Since you can telnet and login, that's not a dovecot issue, most likely roundcube configuration is incorrect.

Try this to login through telnet
telnet hostname 143
1 login [user] [pass]

and to logout

6 logout

If you can login then something is wrong with roundcube.

gerasimos_h

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baboo
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PostPosted: Mon Aug 29, 2011 6:59 pm    Post subject: Reply with quote

thanks! Learned something today. I was able to login so its roundcube. Trying to figure it out now.

thanks
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baboo
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PostPosted: Mon Aug 29, 2011 7:30 pm    Post subject: Reply with quote

just got this error msg when I restarted postfix and dovecot.

postfix/postfix-script[2840]: warning: not owned by root: /var/spool/postfix/pid

how to I fix that?
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gerasimos_h
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PostPosted: Mon Aug 29, 2011 7:54 pm    Post subject: Reply with quote

Either do
Code:
postfix set-permissions

or
Code:
chown -R root:root  /var/spool/postfix/pid


gerasimos_h

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baboo
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PostPosted: Mon Aug 29, 2011 8:06 pm    Post subject: Reply with quote

still gives me 'can't connect to imap server'.

roundcube log gives:

[29-Aug-2011 12:02:20 -0700]: IMAP Error: Could not connect to dagwood.home:143: php_network_getaddresses: getaddrinfo failed: Name or service not known in /var/www/ht$

whats dagwood.home:143?
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gerasimos_h
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PostPosted: Mon Aug 29, 2011 10:03 pm    Post subject: Reply with quote

Have you double check roundcube config?
Squirrelmail is working?

gerasimos_h

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baboo
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PostPosted: Tue Aug 30, 2011 2:16 pm    Post subject: Reply with quote

thanks for your help. It was definitely roundcube. I couldn't determine what the issue was in roundcube so I reinstalled it and all is working.

thanks again
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baboo
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PostPosted: Tue Aug 30, 2011 5:35 pm    Post subject: Reply with quote

Well, I guess I spoke too soon. I am getting mail to server and can read it from webmin postfix. However, its not being delivered to my mailbox.

any ideas on how to trouble shoot this? Embarassed
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gerasimos_h
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PostPosted: Tue Aug 30, 2011 6:00 pm    Post subject: Reply with quote

Is Squirrelmail getting messages?
I'm double asking this to verify that Maildir is working, or else you can look at ~/Maildir for new messages.
If squirrelmail get messages then, you have to look at roundcube, if squirrelmail don't get messages, then Maildir isn't working.

Did you changed something in dovecot, postfix configuration?

gerasimos_h

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baboo
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PostPosted: Tue Aug 30, 2011 6:19 pm    Post subject: Reply with quote

I don't have squirrelmail installed. ~/Maildir is not getting messages.

to my knowledge, I don't remember making any changes to dovecot or postfix.
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